Philosophy and Mission
Crisis Support Services Inc (CSS) is an independent, not for profit, non-government organisation with over four decades of experience providing telephone based counselling, information and referral services.
As an organisation CSS is funded through a combination of Australian Government and State Government programs, public and private partnerships, and with the support of philanthropic, corporate and individual donations.
A board of management including Officers and ordinary members, are elected annually, and are responsible for all aspects of organisational governance, including ensuring compliance with its obligations as an incorporated body under relevant Victorian legislation. The CSS Strategic Plan sets the organisational vision, purpose and values. These are:
| Our Vision | A community where all people are heard and helped in their time of need. |
| Our Purpose | Support people to manage crisis and develop resilience by providing specialist, professional services to callers, to other organisations and through provision of training and research. |
| Our Values | We seek to empower by:
Listening with understanding
Exploring with open minds
Responding with respect
Relating with compassion
Acting with integrity |