Crisis Support Services operates the Open Universities Australia Care Line to ensure students of the university have access to the support they need when juggling multiple responsibilities, such as work, friends, family and study.
Students of Open Universities Australia face the challenge of studying off-campus. This service gives them real, immediate help from professionally qualified counsellors who are experienced in assisting with a wide range of issues, including adjusting to dealing with study, anxiety, working through issues relating to university life and dealing with personal crises and relationship problems.
Almost 40 per cent of calls to the Open Universities Australia Care Line are related to academic issues or stress, with females accounting for more than 70 per cent of callers. The Open Universities Australia Care Line is a free, confidential service that operates 24 hours a day, seven days a week.