CSS has extensive experience and expertise in tailoring training to meet your organisational needs. We have the capacity to work closely with your organisation to identify gaps and subsequently provide specific, individually tailored workplace training in response to unique professional development needs.
CSS can create new modules, new components and mix and match any of those outlined below.
For more information please contact us on (03) 8371 2836 or email training@crisissupport.org.au
Building Resilience – Self Care & Stress
This workshop is essential for workplaces to establish and maintain a healthy and productive workforce. This training will highlight:
- How to recognise the warning signs of burnout.
- A comprehensive suite of practical and simple self care and stress management tools.
- Proven techniques to help build resilience.
- Self management skills and knowledge.
Mental Health Awareness
This workshop will enable employers and staff support and manage their employees or clients who require mental health support. This training will highlight:
- The most common mental health issues and how they affect people.
- How to engage productively with a person presenting with a mental health issue.
- Practical strategies on how to best support a person with a mental health issue.
- Information about the mental health system and referral pathways.
Suicide Risk Assessment
This workshop has proven invaluable for welfare providers, telephone information lines, large corporations and community service organisations. This training will highlight:
- Myths associated with suicide.
- How to recognise the warning signs related to suicide behaviour.
- Practical strategies for responding appropriately.
- Professional services available.
Understanding Family Violence
This workshop will provide participants with the skills and confidence to identify and support people impacted by family violence. This workshop is underpinned by practical strategies and approaches that demonstrate respect and non judgemental communication for those experiencing family violence in all its forms. This training will highlight,
- The myths, facts, attitudes and beliefs surrounding family violence
- Forms of violence
- The cycle of violence
- Responding appropriately
- Social and cultural factors
- Resources available
Working Effectively With Men
This workshop will provide strategies to engage more successfully with male staff and clients. Understanding the culture around male communication and help-seeking behaviours will increase participants’ capacity to engage and work with men. This training will highlight:
- Gender values, perspectives and the resulting internal conflict
- Myths and misunderstandings
- How to focus on strengths and solutions to develop communication strategies
- Barriers to help seeking for men
- An organisational self assessment tool
Working Productively with Challenging or Distressed Colleagues
This training will highlight:
- Understanding clients’ distress.
- Establishing and maintaining professional boundaries.
- Understanding crisis and critical incident management strategies.
- Stress and burnout and practical self-care strategies.
Other Training Modules also offered by CSS:
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Conflict Management
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Managing Change
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Enabling/up-skilling managers/supervisors in:
- Debriefing staff who work with distressed clients
- Recognising and supporting distressed staff
- Providing effective support and feedback