Specialist mental health training for a healthy and productive workforce
Supported by 50 years of experience helping people in crisis, Crisis Support Services (CSS) provides expert workplace training designed to build capacity, emotional intelligence and resilience throughout your organisation. We equip your staff with the skills they need to manage complex issues that impact their health, wellbeing and productivity in the workplace.
Through specialised training, CSS has supported the professional development of leading corporate, government and community organisations nationwide.
CSS training:
- is tailored to meet the needs of your organisation, ensuring best learning outcomes for participants
- focuses on skill development
- is based on adult learning principles
- delivers practical strategies for implementation in the workplace
Group numbers are limited to ensure that each individual has the greatest learning opportunity. Written material provides participants with a permanent resource for ongoing support.
All CSS trainers have extensive clinical experience and qualifications in Counselling, Psychology or Social Work, in addition to a minimum of Certificate IV in Workplace Training and Assessment.
Following the delivery of training, CSS conducts an evaluation of the training and a report will be submitted to the client.
Our most popular training topics include:
- Mental health awareness
- Building resilience – self care and stress management
- Working productively with difficult and/or distressed clients
- Suicide risk assessment – recognition, response and referral
- Managing crisis and diffusing critical incidents
- Managing challenging callers
- Working effectively with men
- Conflict management
Modules can be customised for your workplace, delivered through face to face sessions or adapted for e-learning.
CSS can also work with you to develop new training modules and tools specific to your organisations’ need.
For more information contact:
Crisis Support Services
03 8371 2836
training@crisissupport.org.au